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I purchased a pair of Chelsea boots on line and they exceed my expectations. Warm, comfortable, stylish and yet made from traditional materials.
John Paul provided prompt feed back and updated me on the progress of my order.
Customer service is brilliantly! Highly recommend this shop.
Thank you so much for your kind feedback Margaret. I am so happy you love your new boots and I look forward to being of service again hopefully in the near future.
I bought one pair of ladies brogues and one pair of desert boots online and I absolutely love them. I found the shop on Instagram. The shoes came carefully packed with a small personal note from the shop. A big thank you to John Paul for great customer service and for sending them to the Netherlands. I can really recommend the shop!
Just received a new tweed weekender bag which I order directly through the shop. The customer service from John Paul was brilliant. Initially the colour I wanted wasn't available in the shop but John Paul went out of his way to order the colour I wanted direct from his supplier. The bag was dispatched and received as promised and I am delighted with it. I cannot recommend 239 The High Street more highly.
I saw the Corrigan Coat on the fb page. Popped into the shop the next day and received excellent service from John Paul and the lovely lady in the shop. They went the extra mile and contacted Katie Corrigan to get the exact coat that I wanted. I popped over the road to get my hair done and by the time I was finished John Paul had the coat delivered to the shop ready for me to pick up. Absolutely brilliant service and I was delighted. LOVE the coat and LOVE the shop. Highly recommend 239 The High Street. Thank you.
Very nice harris tweed gloves, ladies herringbone coffee. Excellent service & communication from the store. Just to note - manufacturing issue, not the shop - the pull tab pulled straight off. Doesn't seem to affect the glove & certainly not a return issue.
Received my lovely navy brogues and absolutely thrilled with them...
On a trip down to Edinburgh I called in to John Paul's shop, with my husnand, to pick up some lovely Roxburgh Harris Tweed black boots which had been ordered. They are great, lovely and cosy and a quality product. Ended up buying matching gloves too. Having sampled the free cakes on offer here on Saturdays on two separate occasions, I can thoroughly recommemd them! Friendly, lovely place to visit. Thank you.
Apologies for not replying sooner Liz but I wanted to thank you for your lovely review and I am also happy to hear you loved the free cake. I look forward to being of service hopefully in the near future and thank you for your custom.
I love all the bags that are stocked here but I'm quite fussy when it comes to my every day handbag. In the end, after some excellent help from John Paul I chose a beautiful SnowPaws black and white Harris Tweed bowler bag style which I just think is fantastic. Its a really sturdy bag and with a lovely lining inside. Thanks for some great chat John Paul and making it easy to say goodbye to my old bag!
Sorry for delay in replying but thanks so much for your kind words Jacqui and I always love helping customers find something they like.
John Paul 🙂
I have just received my brogues that I ordered online, absolutely over the moon with them. Very good customer service from order to delivery. This is my go to website from now on.
Thank you John Paul
Thank you so much Gail for your positive feedback. I am so happy you love your new shoes and look forward to being of service to you again.
John Paul @ 239 The High Street
Visited today for the first time, after being recommended by a friend. The shop is brilliant - great selection on beautiful gifts and clothes. I bought a beautiful hat - made in Scotland which is even better. Very reasonable prices and even got a free flapjack. Will be back.
Thank you so much for you positive feedback Kate. It was great to meet you at the shop today and glad you enjoyed your new Wonky Woolies Hat and of course the free flapjack. I look forward to seeing you back at the shop sometime soon hopefully.
John Paul @ 239 The High Street