Reviews from our Portobello (Edinburgh) Shop customers.

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239 The High Street
Average rating:  
 25 reviews
by Margaret on 239 The High Street

I absolutely love my 'Huntress' ankle boots, ordered on line and fit was true to size, beautifully manufactured and lovely to look at. John Paul provided an extraordinary customer service and made me feel that my purchase was really appreciated. Will definitely do business again (looking longingly at the block heeled boots 🙂

Best wishes, John Paul, hope all goes well for 239. x

Thank you very much for your kind words Margaret. We are delighted that you are so pleased with your boots and hope that we can be of further service in the future.

by Margaret Barbour on 239 The High Street
Great Chelsea ladies boots

I purchased a pair of Chelsea boots on line and they exceed my expectations. Warm, comfortable, stylish and yet made from traditional materials.

John Paul provided prompt feed back and updated me on the progress of my order.

Customer service is brilliantly! Highly recommend this shop.

Thank you so much for your kind feedback Margaret. I am so happy you love your new boots and I look forward to being of service again hopefully in the near future.

Kind Regards

John Paul

by Carla on 239 The High Street
Beautiful shoes

I bought one pair of ladies brogues and one pair of desert boots online and I absolutely love them. I found the shop on Instagram. The shoes came carefully packed with a small personal note from the shop. A big thank you to John Paul for great customer service and for sending them to the Netherlands. I can really recommend the shop!

by Brian on 239 The High Street
Weekender bag

Just received a new tweed weekender bag which I order directly through the shop. The customer service from John Paul was brilliant. Initially the colour I wanted wasn't available in the shop but John Paul went out of his way to order the colour I wanted direct from his supplier. The bag was dispatched and received as promised and I am delighted with it. I cannot recommend 239 The High Street more highly.

by Adele on 239 The High Street
Excellent service

I saw the Corrigan Coat on the fb page. Popped into the shop the next day and received excellent service from John Paul and the lovely lady in the shop. They went the extra mile and contacted Katie Corrigan to get the exact coat that I wanted. I popped over the road to get my hair done and by the time I was finished John Paul had the coat delivered to the shop ready for me to pick up. Absolutely brilliant service and I was delighted. LOVE the coat and LOVE the shop. Highly recommend 239 The High Street. Thank you.

by Terry on 239 The High Street

Very nice harris tweed gloves, ladies herringbone coffee. Excellent service & communication from the store. Just to note - manufacturing issue, not the shop - the pull tab pulled straight off. Doesn't seem to affect the glove & certainly not a return issue.

by Louise on 239 The High Street

Received my lovely navy brogues and absolutely thrilled with them...

by Liz Mackay on 239 The High Street
Happy customer

On a trip down to Edinburgh I called in to John Paul's shop, with my husnand, to pick up some lovely Roxburgh Harris Tweed black boots which had been ordered. They are great, lovely and cosy and a quality product. Ended up buying matching gloves too. Having sampled the free cakes on offer here on Saturdays on two separate occasions, I can thoroughly recommemd them! Friendly, lovely place to visit. Thank you.

Apologies for not replying sooner Liz but I wanted to thank you for your lovely review and I am also happy to hear you loved the free cake. I look forward to being of service hopefully in the near future and thank you for your custom.

Kind Regards

John Paul

by Jacqui Ritchie on 239 The High Street
New Bag!

I love all the bags that are stocked here but I'm quite fussy when it comes to my every day handbag. In the end, after some excellent help from John Paul I chose a beautiful SnowPaws black and white Harris Tweed bowler bag style which I just think is fantastic. Its a really sturdy bag and with a lovely lining inside. Thanks for some great chat John Paul and making it easy to say goodbye to my old bag!

Sorry for delay in replying but thanks so much for your kind words Jacqui and I always love helping customers find something they like.

Kind Regards

John Paul 🙂

by Gail Reilly on 239 The High Street

I have just received my brogues that I ordered online, absolutely over the moon with them. Very good customer service from order to delivery. This is my go to website from now on.

Thank you John Paul

Gail Reilly

Thank you so much Gail for your positive feedback. I am so happy you love your new shoes and look forward to being of service to you again.

Kind Regards

John Paul @ 239 The High Street

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